MG Support
1
Consult the Manual
New to your MG product? All information regarding the MG products can be found in the product manuals.
2
Watch the Installation Videos
Already read the product manual?
Watch the installation videos on the MG Download Center or MG YouTube channel. Each video explains step by step how to install your MG product.
3
MG Knowledge Base
Documentation related to MG equipment like system example, tutorials, integration steps, best practices, guide lines and FAQs.
4
Check Your Software Version
Always make sure the software of your MG product is up-to-date. Easily update your device with the MG Diagnostic Tool. Find the software tool on the MG Download Center.
5
Contact MG Service Point
Professionals are trained worldwide to give you the best support, whenever needed. These professionals have high knowledge of lithium-ion batteries. In addition, they have expertise in all the equipment around the batteries like inverters, chargers, alternators, energy management systems (EMS) and data monitoring.
Assistance Form
In case the previous steps did not bring the desired outcome or if your question is not answered, please fill in the Assistance Form below and we will get back to you as soon as possible.
Training Suited to You
Follow MG training sessions to learn all about the MG products and how to install them. Please fill in the form above and select ‘Training request’, to request your training session.
